Welcome! By using our services, you place your trust in us, and we’re committed to providing you with exceptional quality and ease. Our aim is to make your experience as smooth and hassle-free as possible.

To achieve this, we’ve established these Policies outlining the guidelines and parameters designed to benefit both you and us.

Privacy Policy

Please read the following Privacy Policy applicable to the services made available on https://www.gyrusneet.com or the equivalent Gyrus Mobile Application available on Google Play Store or Apple Store (“Services”) (“Gyrus App”/ “Website / Mobile Application”). The Gyrus App or Website / Mobile Application on which the Services are availed may together be referred to for convenience as the “Platform”.

For the purpose of these privacy policies, wherever the context so requires “Your”, “You" or "User" shall mean any natural or legal person who browses the Platform or has agreed to become a subscriber to the Services on the Platform by providing login credentials by registering on our website / Mobile Application as a Subscribed User. The term "We", "Us", "Our" shall mean Sri Aurobindo Infotech (“Gyrus”) and our affiliated entities.

Please review this Privacy Policy carefully before using our services. This Policy may be updated periodically, so we recommend checking it regularly to stay informed about how we use and protect your information. Any changes to our Privacy Policy will be posted on this page, ensuring you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

If you do not agree with the terms outlined in this Privacy Policy, please refrain from using or accessing our website / Mobile Application. We may update this Policy to reflect changes in the law, our business practices, processes, or structure.

This Privacy Policy is not a contract and does not create any legal obligations for us with any other party.

By viewing the Gyrus Platform, you agree to be bound by the terms of this Privacy Policy and /or by providing your information, you consent to the collection and use of the information you disclose on our Website / Mobile Application in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy.

We reserve the right to amend the Terms of policy at any time. If there are any updates on our policies or website / Mobile Application, we will strive to notify you as soon as possible. However, it is your responsibility to read the Policy and any updates before using the Platform or Services. These Policies apply solely to this Platform. They do not apply to any other similar or related Platforms provided by us or any third party. The Policies for other Platforms and website / Mobile Applications may differ, and we are not responsible for the Policies or the Terms of Use of policies of other such Platforms.

 

  1. 1. Data you share with us:

When you use our Platform—whether it's to create an account, update your information, subscribe to services, access or download content, make purchases, enter promotions, refer others, interact via third-party apps or social media, request customer support, or communicate with us—we or our service providers and business partners may collect various types of information about you. This may include personal details such as your name, email address, phone numbers, credit card or debit card information, geographic location, mailing address, date of birth, gender, demographic data, photos, videos, social media account details, and other information from your device.

If you choose to provide us with another person’s email or phone number to invite them to join our Gyrus Platform or facilitate communication through our service, please be aware that local laws may require you to obtain consent from those individuals before sharing their personal information with us. We will handle any information provided in accordance with our Privacy Policy.

Any questions about this Privacy Policy may be directed to support@gyrusneet.com. You may also contact our Grievance Officer by writing to Gyrus support at support@gyrusneet.com.

2. Consent of Information you provide and Transparency: 

  1. These Policies set forth an understanding that you agree to the Terms of use of the policy stated herein. The Terms of use equally apply, even if you only visit the Website / Mobile Application or review any of the service offerings made available by us and are bound by these Terms of Use. You are not eligible to use our platform if you do not agree to our terms of use of the policy mentioned below.

 

  1. When You interact with us, for example by visiting our offices, corresponding with us by email, post or telephone, or registering on our Platform, We collect personal information about you (such as Name; Telephone Number; Email Address; Service Address; Other information about the service address which You give Us; Your IP address; Information about your device; Network information; College/ Institution Details and location; User uploaded photo and ids; Demographic information such as postcode, preferences and interests; Any other personal information which you give us while booking a service or is relevant to customer surveys and/or offers) to help us serve You better. We do not intend to collect your Sensitive Personal Data or Information (“SPDI”) (such as passwords, financial information, biometric information, sexual orientation, medical records and history or information about physical, physiological and mental health condition) during our interactions with you. However, if we are required to collect your SPDI, we will process it only in accordance with the data protection laws of India (including obtaining express written consent, where required).

 

  1. We are committed to protecting your privacy and will take all necessary measures to safeguard your personal information in accordance with the Information Technology Act, 2000 ("IT Act"), the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules"), and other applicable laws (collectively referred to as "Data Protection Laws"). This policy outlines how we use and protect the personal information you provide to us.

 

  1. To create a profile and use this website / Mobile Application and its services, you may be asked to provide the following information: your name, username, password, email address, contact number and year of education. 
    1. We may collect and process your personal data from third parties, our business partners or from publicly-available sources.

 

  1. We will store your username, country and specialty on an encrypted. These information elements are referred to collectively as Your “User Personal Information / Personal User Information.” We collect and hold this information for the purpose of administering your use of the Platform and the Services.

 

  1. You are and shall remain solely responsible for:
    1. maintaining the strict confidentiality of your Personal User Information;
    2. not allowing another person to use Your Personal User Information to access the Services,
    3. any and all damages or losses that may be incurred or suffered as a result of any activities that occur in your account;
    4. ensuring that the information submitted by you complies with our terms and conditions; and 
    5. ensuring that the information provided by you is correct and updated from time to time.

 

  1. You agree to promptly notify Gyrus in writing via email at support@gyrusneet.com of any unauthorized use of your personal information or any other security breach. Gyrus shall not be liable for any harm resulting from the theft of your personal information that is under your control, your disclosure of your personal information, or its use by another person or entity.

 

  1. Once we receive your personal information, you will no longer remain anonymous to us. We may use this information to conduct internal research on demographics, interests, and behaviour to better understand, protect, and serve our customers. This information is compiled and analysed on an aggregated basis. We indicate which fields are mandatory and which are optional, allowing you to decide whether or not to provide the optional information.

 

  1. You may choose not to provide us with the required personal information. However, if we do not receive the necessary information, we may be unable to provide you with the requested service.

 

 

  1. You can browse our Website / Mobile Application without telling us who you are or revealing any personal information about yourself. We may automatically track certain information about you based on your behaviour on our Website / Mobile Application. This information may include the URL that you just came from (whether this URL is on our Website / Mobile Application or not), which URL you next go to (whether this URL is on our Website / Mobile Application or not), your browser information, and your IP address.

 

  1. On our website / Mobile Application, we use data collection devices such as "cookies" on certain pages to analyse web page traffic, measure promotional effectiveness, and enhance trust and safety. "Cookies" are small files placed on your hard drive that help us provide our services some features are only accessible through the use of cookies. You can decline our cookies if your browser permits, but this may prevent you from using certain features on the website / Mobile Application. Additionally, third parties may place cookies or similar devices on certain pages of the website / Mobile Application. We do not control the use of cookies by third parties.

 

  1. As part of the registration process for the paid subscription, every user shall have to mandatorily submit one valid identity address proof issued by the Government of India i.e., School Identity Card, Voter's ID, Passport, MCI card, Aadhar Card etc., which shall be used to confirm the identity of each Paid User. In respect of the identification information provided by the Paid / Pro user, We confirm that We shall –
    1. Collect, store, use and disclose the identification information provided by the Paid/ Pro User only for the identity verification process as part of the paid/pro subscription;   
    2. Encrypt the identification information provided by the Pro/paid User on receipt and decrypt it at the time of verification. After the completion of the verification process, the identification information will be encrypted again and stored on our servers; and 
    3. Follow all reasonable security practices and procedures to ensure the protection of the provided identification information. 

 

3. How We Use Your Data:

 

1. The information collected by us through our Website / Mobile Application is used by us for various purposes to enable us to serve you better:

  1. Ensuring our contacts and records are up-to-date; 
  2. For the management of our business;
  3. To carry out our obligations arising from any contracts entered into between You and Us;
  4. Identifying opportunities to develop Our business;
  5. In accordance with internal compliance policies; 
  6. To share with legal and professional advisors, in order to seek advice in relation to Our business;
  7. To investigate complaints and suspected suspicious transactions; and
  8. To share with regulators and law enforcement agencies, to respond to investigations, court orders, legal process, or to investigate, prevent or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person;
  9. To find third party service providers;
  10. To improve Our products and services;
  11. To send promotional emails or messages on the Website / Mobile Application about new products, special offers or other information which We think You may find interesting using the email address which You have provided; and
  12. To customize the Website / Mobile Application according to your interests

 

  1. We may use personal information to resolve disputes arising from the use of our services, promote a safe environment for all customers, measure consumer interest in our services, customize your experience, detect and protect against errors, fraud, and other criminal activity, and enforce our terms and conditions.

 

  1. We use your IP address to help diagnose problems with our server and to administer our website / Mobile Application. Your IP address also helps identify you and gather broad demographic information.

 

  1. Dissemination of Personal Data

 

  1. We may share your information with payment service providers, regulatory authorities, and third-party agencies in the event of any request from such authorities or agencies.

 

  1. We may disclose your personal information if required to do so by law or in the good faith and belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose your personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our customers or the general public.

 

  1. We and our affiliates may share some or all of the collected information with another business entity in the event of a merger, acquisition, reorganization, amalgamation, or restructuring. If such a transaction occurs, the other business entity (or the new combined entity) will be required to adhere to this Privacy Policy regarding all collected information. In the case of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the acquiring entity

 

  1. We do not disclose personal information about identifiable individuals to advertisers. However, we may provide aggregate and/or anonymised information about you to help advertisers reach their target audience. We may use the information we have collected from you to display advertisements to the desired audience in accordance with our advertisers' preferences.

 

 

5. Storage Timeframe

 

  1. We will retain your personal information only as long as necessary for the purposes for which it was collected or as otherwise authorized, in accordance with our internal data retention policies.

 

b.  If we no longer need to use your personal information for the purposes stated above and are not legally required to retain it, we will take reasonable steps to destroy your personal information or render it anonymous.

 

 

 

 

 

 

6.  Information Integrity and Security:

 

  1. All information is stored on servers secured with passwords and pins to prevent unauthorized access. Once your information is in our possession, we follow strict security guidelines to protect it against unauthorized access.

 

  1. In case you want to delete your account and/or the information linked to it, you can send us an email at support@gyrusneet.com requesting the same.

 

  1. We will take all reasonable precautions necessary to protect your personal information from:
    1. misuse, interference and loss; and 
    2. Unauthorised access, processing, modification or disclosure.

 

  1. We may use third party data storage providers (such as cloud service providers) to store personal information electronically. We take reasonable steps to ensure this information is held as securely as information stored on our own equipment.

 

  1. Please be aware that sending information over the internet carries inherent risks. Any information you send to us online is done at your own risk. While we will make every effort to protect your personal information, we cannot guarantee the security of data transmitted over the internet and do not warrant the security of any information, including personal data, that you send to us online.

 

  1. When transferring your sensitive personal data both within and outside India, we will ensure that it is sent only to individuals or organizations that provide a level of data protection equivalent to ours. We will take reasonable steps to ensure that your data is handled securely and in accordance with this Policy.

 

7. Decision to Decline

 

We offer all customers the option to withdrawal of consent for receiving non-essential communications (such as promotional and marketing-related messages) from us or on behalf of our partners, after providing us with their personal information. If you want to remove your contact information from all lists and newsletters, please write to support@gyrusneet.com requesting the same.

 

  1. Third Party Links

 

We use third-party advertising companies to serve advertisements when you visit our Platforms. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other Website / Mobile Application in order to provide advertisements about services of interest to you.

 

All other terms and conditions as applicable under the Terms and Conditions of use https://www.gyrusneet.com will be applicable to you and will be read along with this Privacy Policy.